EA’s Fumble: Disabling Access To Purchased Games
In a recent forum banning of gamer, Tom Landry, EA took it to the next level when they disabled Tom’s ability to activate a single-player game, Dragon Age II from BioWare, a game he had recently purchased. The guy was banned from the forums for saying “Have you sold your souls to the EA devil?” While any normal internet user would think this a pretty mild statement, especially on the internet, EA took it to the next level. In a relevant discussion thread, an EA company representative noted that this is EA’s policy, and since BioWare is a part of EA, this was done on a much larger scale.
EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.
We have yet to see whether legal action will be taken by Tom or others with similar situations. One thing is for sure, this will take a negative toll on EA’s company image. Since the incident, EA has changed their story and is now claiming it was a glitch and has been fixed. Interestingly enough, EA’s official policy has not been changed.