Never Be “On Hold” Again, W/ Fast Customer App
A new app called Fast Customer is temporarily free, down from its usual price of 99 cents, and lets consumers connect directly to a live person from a selection of hundreds of businesses.
Here’s how it works. Rather than going through the trouble of navigating through complicated menu systems and getting directions from a “machine”, or suffer through holiday music while you wait, the company actually calls you.
To use the application, users will simply enter any phone number they wish to use and then select the business you would like to call. Fast Customer then makes the call for your independently and then calls you at the specified number when a live person is ready to talk.
This is a great feature, especially when you’re looking to cancel a contract with a company and aren’t in the mood to wait for an hour or more (during those high peak times). With Fast Customer, you can go about your daily routine and let the company call you. The app was developed by a group called Results Junkies, and they show you how the system works down below. Please note that you can also use the service through the web if you don’t have an iPhone. The service is coming to Android, soon.